Joe Gebbia, the co-founder of Airbnb, bet his whole company on the belief that people can trust each other enough to stay in one another's homes. How did he overcome the stranger-danger bias? Through good design. Now, 123 million hosted nights (and counting) later, Gebbia sets out his dream for a culture of sharing in which design helps foster community and connection instead of isolation and separation.

Joe Gebbia: How Airbnb designs for trust

How Airbnb designs for trust

Turning fear into fun is the gift of creativity, a belief that led to the birth of Airbed & Breakfast, transforming how we travel.

High reputation beats similarity; well-designed trust systems in online platforms can transcend our most deep-seated biases.

Designing for trust, Airbnb's journey from a room-sharing service to a global community, proves the power of human connection.

culture

technology

design

business

economics

entrepreneur

collaboration

urban planning

innovation

social change

future

community

product design

potential

behavioral economics

trust

online privacy

TED Stage Talk